Returns & Exchanges
Of course you can exchange or return the items you’ve ordered. You can do this within 14 days. After this period, the right to exchange or return will expire.
Just send the items you don’t want or would like to exchange back together with the return form. If you have paid shipping costs for your online order these will be refunded when you return the entire order and if the order was delivered in one of the EU countries. In case you return just a part of the order or ordered outside the EU, shipping costs will not be refunded.
Once we have received and processed your return you will receive a confirmation via e-mail within about 14 days since processing returns takes 14 business days on average.
Read more about the terms and our return policy on the return form. Download the return form here.